RLA Group Ltd is committed to protecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. For the purposes of the Data Protection Act 1998 (the “Act”), the data controller is RLA Group Ltd, Parley Green Lane, Christchurch, Dorset BH23 6BB.

Information we may collect from you

We may collect and process the following data about you: information that you provide by filling in forms on our website (our “site”). We may also ask you for information when you report a problem with our site; if you contact us by letter or email, we may keep a record of that correspondence; we will keep details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access and use. To achieve this, we use Google Analytics. To learn more about Google Analytics, please visit http://www.google.com/intl/en_uk/analytics/privacyoverview.html

IP addresses and cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general Internet usage by using a cookie file. To learn more about cookies, please visit http://www.bbc.co.uk/webwise/guides/about-cookies

Where we store your personal data

The personal data that we collect from you will be stored on our servers inside the European Economic Area (“EEA”). Some of your personal data will be transferred to other suppliers for the purposes of processing your information. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways: to ensure that content from our site is presented in the most effective manner for you and for your computer; to provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; to notify you about changes to our service.

Disclosure of your information

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to RLA Group Ltd, Parley Green Lane, Christchurch, Dorset BH23 6BB.

Our Clients

Who are we?

Here are some of the faces you’ll meet along the way when you work with us. We love what we do and it’s a fast-paced place to work. Our Vision to be ‘Indispensable’ to our clients is a big challenge, but it’s one we’re ready to rise to – given the opportunity. We think you’ll find we’re a very likeable and knowledgeable bunch.

Mike Smith image
Mike brings leadership experience from over 25 years spent at some of the major integrated agencies in the UK. He has led brands across a broad range of sectors, with local market, regional and global remits.
Mike Smith
CEO, RLA Group
Stephen Roycroft image
A creative and communications strategist, Stephen has authored IPA Effectiveness Awards, lectured in all NI universities, and sits on the IPA Council. He brings extensive TTL advertising experience from his 23 yrs in major Agencies.
Stephen Roycroft
Managing Director, Belfast
Samantha Butcher image
Sam is one of the best in the business. Brilliant at her job, skilled, caring and in touch from both sides of the fence.
Samantha Butcher
Managing Director
Paul Smith image
Paul’s planning and interpretation are a unique proposition for RLA and a sought-after skill for our Clients.
Paul Smith
Strategy & Planning Director
David Mackey image
David is a qualified chartered accountant, he has worked in general management and new business development in Advertising for 20 years.
David Mackey
Deputy MD & New Business
Marcus Finnemore image
Marcus has been creating and overseeing advertising, direct and digital campaigns for over twenty years. His experience spans across every major sector working for agencies both large and small in the UK and more recently in China.
Marcus Finnemore
Creative Director
Simon White image
Si has written and overseen concepts for hundreds of clients from AA to Zurich, for just about everything a brand can do to promote itself.
Simon White
Creative Director
Tom Lawton image
Tom’s skills involve solving problems in the most elegant, future proof way. Keeping on top of latest development techniques and best practices is a work and personal passion.
Tom Lawton
Head of Development
David Dent image
David has worked at some of the best London agencies delivering effective strategies for some of the biggest global companies. His passion for people watching delivers unique consumer and business insights.
David Dent
Senior Planner
Andy Oram image
Andy is a direct marketing expert and has worked for some of the best DM agencies in London.
Andy Oram
Group Account Director
Nathan Garner image
A perennial name on the nominations for RLA's "Best Team Player", nothing is too much trouble for Nathan. As long as it's got a job number.
Nathan Garner
Studio Manager
Lucy Lofthouse image
Lucy joined us in 2009 as Finance Director. She also looks after recruitment, HR, IT and also our ISO 9001 compliance.
Lucy Lofthouse
Finance Director

RLA is a wholly-owned agency of The Mission Marketing Group plc (the missiontm).

With an annual turnover in excess of £124m the missiontm is arguably the UK’s largest dedicated communications group outside of London and the 10th largest agency in the UK overall.

The Mission Marketing Group plc enables each Agency, its people and its Clients to access skills, tools and buying power in a collectively advantageous way whilst retaining their own distinct personality.

We continue to attract and develop talent from across the country; and through our one missiontm initiative, we unite our Agencies and our people, integrate the specialist knowledge and capabilities of the whole group, stimulate collaborative working and achieve more.

Thanks to share ownership and incentive schemes, we are proud that every member of the missiontm can have a stake in the future of the Group.

Our mission is simple: to work together to make our Clients’ brands and businesses more valuable; and fuelled by their success, to grow the missiontm into the nation’s most respected, most influential creative communications group.

Together we are stronger and more capable to deliver remarkable solutions.

14 agencies
25 offices
850+ people
1 mission
Privacy - RLA™